Galaxy S25 Not Receiving Calls? Fix It Now in 4 Simple Fixes!

I understand how frustrating it can be when your Samsung Galaxy S25 isn’t working as it should.

One of the most common issues I’ve encountered is the Galaxy S25 not receiving calls. This problem can be especially annoying when you’re expecting important calls from friends, family, or work colleagues. 

In this post, I’ll share four simple fixes that have helped me resolve the Galaxy S25 not receiving calls issue quickly and easily.

By the end of this article, you’ll be equipped with the knowledge to tackle this problem head-on and get your Galaxy S25 back to receiving calls in no time!

Fix 1: Check Your Signal Strength

The first thing I always check when my Galaxy S25 isn’t receiving calls is the signal strength. Poor signal strength can significantly impact your device’s ability to receive incoming calls. To check your signal strength, simply look at the signal bars in the top-right corner of your screen.

If you see only one or two bars, or worse, no bars at all, then weak signal strength is likely the culprit behind your missed calls.

To improve your signal strength, try the following:

1. Move to a different location: Sometimes, simply moving to a different room or stepping outside can help boost your signal strength.
2. Update your carrier settings: Ensure that your Galaxy S25 has the latest carrier settings by going to “Settings” > “Software Update” > “Download and install.”
3. Toggle Airplane mode: Turning Airplane mode on and off can help refresh your device’s connection to the cellular network.

If you’ve tried these steps and your signal strength remains poor, consider contacting your mobile carrier for further assistance.

Fix 2: Disable Do Not Disturb Mode

Another common reason for missed calls on the Galaxy S25 is having Do Not Disturb mode enabled. This feature is designed to silence notifications, including incoming calls, which can be great when you’re in a meeting or trying to get some rest.

However, if you’ve accidentally left Do Not Disturb mode on, you might be missing important calls without realizing it.

To check if Do Not Disturb mode is enabled and to turn it off, follow these steps:

1. Open the “Settings” app on your Galaxy S25.
2. Scroll down and tap on “Notifications.”
3. Look for “Do Not Disturb” and tap on it.
4. If the toggle switch next to “Do Not Disturb” is enabled (blue), tap on it to disable the feature.

Once you’ve disabled Do Not Disturb mode, your Galaxy S25 should start receiving calls as usual. Just remember to turn the feature back on when you need it!

Fix 3: Clear the Phone App’s Cache and Data

If your Galaxy S25 is still not receiving calls after checking the signal strength and disabling Do Not Disturb mode, the issue might lie within the Phone app itself. Sometimes, the app’s cache and data can become corrupted, leading to various problems, including missed calls. Clearing the Phone app’s cache and data can help resolve these issues.

To clear the Phone app’s cache and data, follow these steps:

1. Go to “Settings” > “Apps.”
2. Find and tap on the “Phone” app in the list.
3. Tap on “Storage.”
4. First, tap on “Clear cache.” This will delete the app’s temporary files without removing your personal data.
5. If clearing the cache doesn’t help, tap on “Clear data.” Keep in mind that this will erase your call history and other app-related data.
6. Restart your Galaxy S25 to ensure the changes take effect.

After clearing the cache and data, open the Phone app and check if your device is now receiving calls. If the problem persists, move on to the next fix.

Fix 4: Update Your Galaxy S25’s Software

Outdated software can sometimes cause issues with call reception on your Galaxy S25. To ensure your device is running smoothly and has the latest bug fixes, it’s essential to keep your software up to date.

To check for and install software updates on your Galaxy S25, follow these steps:

1. Open the “Settings” app on your device.
2. Scroll down and tap on “Software update.”
3. Tap on “Download and install.”
4. If an update is available, tap on “Install now.“
5. Your device will download the update and restart to install it.

Keeping your Galaxy S25’s software up to date not only helps resolve call reception issues but also improves your device’s overall performance, security, and stability.

Conclusion

Dealing with a Galaxy S25 not receiving calls can be a frustrating experience, but with these four simple fixes, you should be able to resolve the issue quickly.

To recap, we’ve covered checking your signal strength, disabling Do Not Disturb mode, clearing the Phone app’s cache and data, and updating your device’s software. By following these steps, you’ll be well on your way to ensuring your Galaxy S25 is receiving calls without any problems.

If you’ve tried all these fixes and your Galaxy S25 is still not receiving calls, don’t hesitate to seek professional help or contact Samsung support for further assistance. Remember, you don’t have to deal with this issue alone!

I hope this article has been helpful in guiding you through the process of resolving the Galaxy S25 not receiving calls problem. If you have any further questions or want to share your own experiences, feel free to leave a comment below!

FAQs

1. What should I do if none of these fixes work?

If you’ve tried all the fixes mentioned in this article and your Galaxy S25 is still not receiving calls, it’s time to seek professional help. Contact your mobile carrier or visit a Samsung service center to discuss the issue with a technician. They may be able to provide further guidance or identify any hardware-related problems that could be causing the issue.

2. Can a damaged SIM card cause call reception issues?

Yes, a damaged or improperly seated SIM card can lead to call reception problems on your Galaxy S25. If you suspect your SIM card may be the culprit, try the following:

1. Power off your Galaxy S25.
2. Remove the SIM card and check for any visible damage or debris.
3. If the SIM card looks clean and undamaged, gently reinsert it, making sure it’s properly seated.
4. Power your device back on and check if the issue is resolved.

If the problem persists or you notice any damage to your SIM card, contact your mobile carrier for a replacement.

3. How can I prevent call reception problems in the future?

To minimize the risk of experiencing call reception issues on your Galaxy S25 in the future, follow these tips:

1. Keep your device’s software up to date.
2. Regularly clear your Phone app’s cache and data.
3. Avoid areas with known poor signal strength.
4. Protect your device from physical damage, as this can impact its ability to receive calls.
5. Monitor your device for any unusual behavior and address issues promptly.

By taking these proactive steps, you can help ensure your Galaxy S25 continues to receive calls without interruption.

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